The FIT Process
Using our exclusive Footwear Fit Process, our Fleet Feet Sports team members guide runners and walkers through an extensive fitting process that ensures a proper fit. Below is a step by step walk through of the process that we use to make sure you are fitted into the best shoes, socks & inserts for you. No appointment necessary, but please allow extra time when you come in for your personal Fit.
Step One: Welcome and Explanation of The FIT Process - Fitting our customers begins with a hello and an explanation of the Footwear FIT Process.
Step Two: Getting to Know You - We take time to ask questions about your current fitness activities and goals. We also discuss any existing or past injuries and talk about the footwear you currently use. We'll then have you take off your shoes and socks so that we can take a closer look at your feet. We aren’t doctors and don’t pretend to be, but we take a look at your feet in order to fit you properly and determine any special needs. Some things we look for include blisters, black toe, hammer toe, calouses, bunions, as well as other foot problems. We also look at arch height, foot width, heel width and other foot characteristics. We find this step to be one of the most valuable aspects in fitting shoes.
Step 3: Gait Analysis - Initially we prefer to watch you walk barefoot so that we can see the natural biomechanics of your foot and lower leg. We do not want to mask this by having you wear shoes, we need to see what the foot is doing. This part of the process will help determine what category of shoe may work for you.
Step 4: Measurements – Using a brannock device we take multiple measurements to help determine fit. We measure your foot seated first because this is where your foot is aligned. Then we measure your foot standing (weight bearing) to see how much flexibility your foot has. These measurements give us clues as to what may cause injuries due to straining or misalignment. They also allow us to help you improve performance through efficiency. This part of the process allows us to choose specific models based on the shape of your foot and last of shoes. Taking these measurements this way is crucial to proper analysis. Something machines can’t determine yet.
Step 5: Fitting & Recommendations - Based on our findings, we will bring out the shoes that may work best for you. We’ll carefully inspect the fit of the shoe and watch as you run or walk. We’ll discuss other options, provide you with our recommendations and answer any questions.
Step 6: The Decision - You are the only person who knows how the shoes actually feel so we work together to find a shoe you will be happy with.
Step 7: Completing the Process - Once you have found a shoe, sock, and/or insert that works for you we are there to answer any other questions you may have about training, nutrition, or apparel. We offer a FIT guarantee so that you can have the confidence in our choice and know that Fleet Feet Sports is always going to make it right if you are not happy. We want to send you off on the right foot (and in the right shoe).
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